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Certified Pool-Spa Operator® Brochure

This course is offered at various times and locations during the year and is sponsored by The National Swimming Pool Foundation (NSPF®). Our goal is to provide practical knowledge concerning pool operation, introduce new ideas and technology available in the industry, and to provide information to assist your personnel in reducing the cost of operating your swimming pools. This course is designed not only for the pool operator but also provides information that will be valuable to aquatic supervisors, pool managers, retail store operators, and recreation and maintenance directors and their staff.

What is the Certified Pool-Spa Operator® Program?

The goal of the Certified Pool-Spa Operator® (CPO® ) Safety program is to educate and train your staff, responsible for your aquatic facility, how to maintain a healthy and safe facility at all times.

· The Certified Pool-Spa Operator® program has delivered more training than any other program in the pool and spa industry since 1974, resulting in more than 400,000 successful CPO® Certifications in 44 countries.

· The Certified Pool-Spa Operator® program is widely accepted by health departments.

· The Certified Pool-Spa Operator® Handbook, 2017 Edition has been updated to include the most current information available, including the addition of metric calculations, and is now available in Spanish & French.

About PHTA

The Pool & Hot Tub Alliance protects and advances the common interests of the industry by providing education, advocacy, standards development, research, and market growth to increase our members' professionalism, knowledge and profitability.

Recognizing the need for trained operators to manage public and commercial pool facilities, NSPF® in 1974, developed the Certified Pool Operator® program. On April 1, 2018 PHTA was formed, joining The National Swimming Pool Foundation & APSP Association of Pool & Spa Professionals.

Certified Pool-Spa Operator® program is a requirement in many states including, NY, NH, ME, MA, NH, NJ, FL, GA, CO, IA, AK, HI, CA, PA, OH, TX plus many others.

About Pool & Spa Rx:

Bob Richards, owner of Pool & Spa Rx runs a full service and repair company in the Capital Region of New York state. Our company offers CPO® Training, (including private courses), Consulting, Education, Planning & Development, and full service on all models of Hot Tubs & Swimming Pools. Bob has trained over 4,400 CPO®'s, and has provided consulting services since 1973.

THE COURSE:

· Each student receives 14-16 hours of instruction by Bob Richards, Certified CPO Instructor.

· The course is intensive and covers pool and spa chemistry, testing, treatment governmental requirements, filtration, maintenance, equipment, and troubleshooting and more..

***Each student must attend 14-16 hours of instruction and pass the examination to be a Certified Pool Operator; aka CPO®.

The CPO® Examination:

This is an Open book/Open Notes- all materials may be referred to including book, notes, and handouts when taking this exam.

· Minimum passing grade for the multiple choice exam is 74%- Students must answer 37 out of 50 questions correct.

  • Enrollment in each course is limited in size for maximum effectiveness and participation. Registrations are accepted in the order which they are received.
  • Once submission of application is mailed/faxed/emailed your registration is considered confirmed.
  • Submission of your application indicates agreement with our terms & conditions.
  • Submission of your application is considered binding, and all course fees are non-refundable unless cancellation REQUEST is made by you in WRITING- 3 weeks prior to the first day of your course.  
  • Substituting another person for yourself is permitted.
  • All cancellation requests must be made in writing and mailed, faxed, or e-mailed to Pool & Spa Rx.
  • All classes have been scheduled on the availability of the Instructor. If you register during the late period and pay only the early registration fee, the late fee will be required to be paid prior to or at class.


Cancellation and refund policy:


  • If a class is cancelled by our organization, you will be given the option to transfer to our next training session or receive a refund minus the cost ($125) for the course materials if they have been shipped.
  • If A cancellation REQUEST is made by you in writing, 3 weeks prior to the first day of the course, the registration fee less a $70 processing fee will be refunded upon return of any unused course materials sent to the registrant.
  • Persons canceling after the 3-week cut-off will receive a credit certificate adjusted for the cost of course materials, meals, and other costs incurred by us.
  • REMINDER-All cancellation requests must be made in writing and mailed, faxed, or e-mailed to Pool & Spa Rx.
  • No-shows will be billed at the full rate.
  • Submission of our application indicates your agreement with these terms.


NO REFUNDS WILL BE GIVEN FOR ANY ON-LINE REGISTRATION PROGRAMS.